Orders and Shipping
- It is advised to not place an order if urgently needed due to the backorder operating basis of our store.
- Backorders will be processed and shipped around 14 - 21 business days after the backorder batch closes on every Sunday. (E.g: Order is made and paid on Wednesday, orders will be processed on Sunday)
- Due to the COVID-19 situation, do expect that there will be some delays from the shipping time frame mentioned for both domestic and international shipping.
- If there are any delays, a notification will be sent through email.
- Shipping rates:
- West Malaysia: RM8 (Free Shipping above RM190)
- ETA: Around 1 - 3 day(s) upon shipping out.
- East Malaysia: RM13 (Free Shipping above RM210)
- ETA: Around 3 - 7 day(s) upon shipping out.
- Singapore: SGD11 (Free Shipping above SGD157)
- ETA: Around 10 day(s) upon shipping out.
- Australia: AUD42 (Free Shipping above AUD255)
- ETA: Around 10 day(s) upon shipping out.
- West Malaysia: RM8 (Free Shipping above RM190)
Not shipping to Singapore and Australia until further notice.
- After an order is placed:
- Unless informed by the buyer, payment must be made in 2 hours.
- Late payments (after 2 hours) will result in order cancellation.
- If there is a combination of ready stock items and preorder items in a single order, the order will be shipped when the preorder items have arrived from the supplier.
- Once payment is made, changes in items can be done as long as before the preorder batch closes.