Orders and Shipping

• It is advised to not place an order if urgently needed due to the backorder operating basis of our store.
• Backorders will be processed and shipped around 14 - 21 business days after the backorder batch closes on every Sunday. (E.g: Order is made and paid on Wednesday, orders will be processed on Sunday)
  • Due to the COVID-19 situation, do expect that there will be some delays from the shipping time frame mentioned for both domestic and international shipping.
• If there are any delays, a notification will be sent through email.
• Shipping rates:
  • West Malaysia: RM8 (Free Shipping above RM190)
    • ETA: Around 1 - 3 day(s) upon shipping out.
  • East Malaysia: RM13 (Free Shipping above RM210)
    • ETA: Around 3 - 7 day(s) upon shipping out.
  • Singapore: SGD11 (Free Shipping above SGD157)
    • ETA: Around 10 day(s) upon shipping out.
  • Australia: AUD42 (Free Shipping above AUD255)
    • ETA: Around 10 day(s) upon shipping out.

Not shipping to Singapore and Australia until further notice.

• After an order is placed:
  • Unless informed by the buyer, payment must be made in 2 hours.
  • Late payments (after 2 hours) will result in order cancellation.
• If there is a combination of ready stock items and preorder items in a single order, the order will be shipped when the preorder items have arrived from the supplier.
• Once payment is made, changes in items can be done as long as before the preorder batch closes.